Privacy Policy


This website is provided by The Travel Gateway LTD and is a sister brand to Leisure Direction Travel LTD is committed to protecting the privacy of its customers. This privacy policy applies to all websites managed by The Travel Gateway (including but not limited to and well as the services and products provided through those sites. From time to time we may make alterations to our websites and to the products and services provided through them. Our commitment to protecting the privacy of your personal information may result in periodic changes to this privacy policy. Any such changes will be posted on this page and we would ask that you refer back to it regularly in order to review any amendments.

Use of any Travel Gateway website or service indicates your consent to the collection and use of information as described below.

Any questions which you may have regarding this privacy policy should be directed to

1. What information is collected & how is it used?
We ask you to supply certain information when you sign up with us as a customer. This information includes your name, the name of your business (if applicable), your postal address, email address, telephone number, fax number (if applicable) and how you heard of us. This information will be used in the management of our own database and to enable us to contact you about the service you have requested (for example, to confirm your travel details or to inform you of changes &/or amendments to a booking). We may also use your email address to send you information about our products and services. If you wish you may opt out from receiving this information.

In addition, when you use our website we store your IP address and may use this information to administer our website and help to diagnose any network or server problems. Our website uses cookies to keep track of your use of our website and e-commerce system. Information passed to us from your web browser may be stored and used in our internal statistical analysis. We may also automatically collect non-personal information about you such as the type of internet browsers you use or the site from which you linked to our website. You cannot be identified from this information and it is only used to assist us in providing an effective service on our website.

2. Do we share your personal information with anyone else? will not divulge your personal information to any third party except in the following circumstances:

  1. in order to provide certain travel services we are required to send minimal details, such as your name (along with the names of other party members), to our suppliers to formally record your booking. We do not pass them any other personal details;
  2. if required to do so by law or by any organisation with appropriate authority;
  3. if you have signed up for optional services which require us to pass your personal information to another company (see "Optional Services" below);
  4. to any financial institution with whom we hold an account for the purpose of verifying credit status and / or validating financial transactions;
  5. we may provide aggregate statistics about our sales, customers, traffic patterns and other site information to selected business partners, but these statistics will not include any information that could personally identify you;
  6. as part of a sale or transfer of the shares and/or assets of


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